Welcome to the Emergency Department

Audience: Emergency room patients and carers

DVD

This DVD was developed by the Department of Human Services in Victoria, Australia and produced by ERC Media. It is being offered free-of-charge to all for a limited period.

Please note that freight will be payable for orders outside Australia (quoted on receipt of order)

Welcome to the Emergency Department is five minutes in duration and features live action integrated with clay animation. It is designed to attract viewer interest and enhance comprehension, and to reassure and inform patients and their carers of the processes within the emergency department.

The DVD you receive will contain one replay option that you can choose from the selection below. The DVD is programmed to loop continuously. In order to improve viewer tolerance of repeated viewing of Welcome to the Emergency Department, the background music alternates between three easy listening themes. All replay options can be viewed without sound (mute) as sub titling is included.

It is recommended that the DVD be screened in the emergency department waiting room once every hour. To assist optimal viewing, you can purchase a video signal switcher device, that allows “set and forget” replay. The video switcher triggers auto play of the five- minute DVD at regular intervals (e.g. once every hour), then switches off and automatically reverts to the default screening (e.g. free-to-air or cable TV programs) in between. This reduces the need for staff to turn the DVD on or off. Staff can override the DVD at any time using the remote control.

If you do not wish to introduce or maintain free-to-air or cable broadcast to your waiting room monitor, you will NOT need a video switcher. All viewing options will automatically loop continuously - 24 hours a day.

A - The 5 min program plays once per hour (black for 55 mins)

B - The 5 min program plays once per half hour (black for 25 mins)

C - The 5 min program plays once per hour followed by 55 mins relaxation music/images (no black)

D - The 5 min program plays once per half hour followed by 25 mins relaxation music/images (no black)

E - The 5 min program plays mute once per hour (black for 55 mins).

F - The 5 min program plays mute once per half hour (black for 25 mins).

Click here to PREVIEW VIDEO

Follow the link for more information:

www.health.vic.gov.au/emergency/edaudit.htm